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Don’t Seek Feedback Unless You Want the Truth

23/03/2016 by Lavina Webb Our love affair with smart phones and tablets shows no signs of abating, and it has been said that genuine face-to-face communication is the first major casualty of our reliance on electronic devices to transmit information. This would be a great pity as it is through genuine and respectful communication that we reach real understanding. A key part of this process is through listening and clarifying ambiguous responses with questioning. Listening and Questioning – Two Essential

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